Zoom, the popular cloud-based video conferencing platform, is currently experiencing a widespread outage, disrupting meetings and communication for thousands of users across the US and other countries.
Users trying to access Zoom’s website and mobile app were met with an “Error 50003” message, signaling a connection issue.
As of 3:30 pm ET on Wednesday, more than 60,000 users had reported issues with the service, according to outage tracker Downdetector. The reports surfaced around 3 pm and quickly spread internationally, with nearly 1,000 users in the UK also experiencing problems.
One user on Downdetector noted, “Just reported on the news, GLOBAL ZOOM OUTAGE.” Zoom has not yet issued a public statement about the outages.
Zoom became essential during the COVID-19 pandemic as businesses shifted to remote work. Since then, it has remained a staple of workplace communication—so much so that “Zoom” has become shorthand for video calls, much like Kleenex is for tissues.